Intuit is also collecting contact information for anyone that was affected by the problem. If your System Preferences doesn't include Software Update, learn how to upgrade to macOS Monterey or upgrade to an older macOS, and use the Updates tab of the App Store app to get app updates. If you continue using your computer or reboot, you may over-write the area on the disk where the deleted data is stored, preventing any recovery efforts from being effective." In the System Preferences window, click Software Update. Autodesk provides various 2D and 3D CAD drawing programs native to Mac OS X. Our recommendation for now is to leave your Mac running (do not reboot) and do not use it further. Learn more about Mac-compatible CAD software from Autodesk. In a post on the QuickBooks forums, an Intuit employee stated "For those of you who have been affected, we are testing out options for recovering the deleted files. Intuitis advice for users that did lose data because of the problem with the auto-update option is to leave their Mac alone while the company decides how to proceed. When the update began to download, however, the useris Desktop directory and all of the files on their Desktop were deleted. QuickBooks 20 for the Mac users began reporting on Sunday that the application displayed a dialog stating that a software update was available. The company has fixed the problem, and is now working on a plan for recovering lost files from their customeris hard drives. Intuit came under fire from users on Sunday and Monday for a problem with the QuickBooks for Mac updater that was deleting useris Desktop directories.
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